This Privacy policy was published on December 5th, 2023.
This document "Privacy Policy" (hereinafter referred to as the "Policy") represents the rules for using the service https://flawless.group/ (hereinafter referred to as the "Site") personal data of Customers. At Flawless Group, we are committed to protecting and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016. This privacy statement explains when and why we collect personal information, how we use it, the circumstances under which we may disclose it to others, and how we keep it secure.
This Privacy Policy applies to this Site. Before viewing this Site, be sure to read the text containing the privacy policy of the site used. If you do not agree with this Privacy Policy, stop using this Site. By filling out any of the forms and using this Site, you hereby agree to the terms of the Privacy Policy set forth below. Flawless Group protects the Client's privacy.
General provisions
In this Policy, the User is understood as a legally competent natural person who joined this Agreement in his/her own interest or acts on behalf and in the interests of a legal entity represented by him, who uses and/or is registered on the https://flawless.group/ Site.
By registering or sending forms on the Site, the Client freely, of his/her own will and in his/her own interests gives his/her consent to any methods of processing his/her personal data, including any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data in accordance with this Policy goals.
When we collect personal data about you
- When you interact with us in person – through correspondence, by phone, by social media, or through our Flawless Group (“Site”).
- When we get personal information from other legitimate sources, such as third-party data aggregators, Flawless Group marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
- We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and Flawless Group.
- When you are using our products.
Why We Collect And Use Personal Data
We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company.
We may use your information for the following purposes:
- Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
- Send you information about the services and products that you have purchased from us.
- Perform direct sales activities in cases where legitimate and mutual interest is established.
- Reply to a ‘Contact me’ or other web forms you have completed on our Site Follow up on incoming requests (client support, emails, chats, or phone calls).
- Perform contractual obligations such as invoices, reminders, and similar. The contract may be with Flawless Group directly or with a Flawless Group partner.
- Notify you of any disruptions to our services.
- Contact you to conduct surveys about your opinion on our services and products.
- When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
- Process a job application.
- To comply with laws.
- To respond to lawful requests and legal processes.
- To protect the rights and property of Flawless Group, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
What information we collect about you
When you use any of our contact forms (on https://flawless.group/) we always collect your email, name, project type, requirements, project description, and any other details. We always store this data when provided. We automatically log information about you and your computer. For example, we log your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times, internet protocol (IP) address and information about your actions on our Site.
How we use information we collect
We process your data in-house to contact you regarding your inquiry, and optionally to prepare an estimation, and provide you with our services.We employ a number of security measures to maintain the safety of your personal data. Your personal data is accessible by a limited number of people who can access it.
Cookies
We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better.We may log information using digital images called web beacons on our Site or in our emails.
This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.
How long we keep your data
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymized.
Control your personal information
You have the following rights concerning your personal data:
- The right to request a copy of your personal data that Flawless Group holds about you.
- The right to request that Flawless Group correct your personal data if inaccurate or out of date.
- The right to request that your personal data is deleted when it is no longer necessary for Flawless Group to retain such data.
- The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
- The right to request that Flawless Group provides you with your personal data.
- The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
- The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our Site before the change takes effect.
How we secure your information
We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store.
Changes to this privacy policy
Flawless Group reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.
Questions and contact information
If you would like to access, correct, amend or delete any personal information we have about you, you can write to us at contact@flawless.group
