We also use chatbots to improve processes
One of our corporate Slack chatbots with motivational program for employees and awarding points (Kudos) for teamwork.
Points are awarded by employees of the company to others team members for assistance in the work and effective interaction.
Sent in the last few months over 4500 Kudos. This means that we are 4500 times influenced by the motivation of each employee and overall team communication.